User agreement
BUYER'S AGREEMENT (AGREEMENT) – all terms and conditions set forth below in relation to online purchases in this document;
BUYER – a natural or legal person who orders/buys the goods and services listed on the portal through the technical facilities provided by poladtekno.com and makes electronic payment, and also agrees to the terms of this "Buyer Agreement";
SELLER – a natural or legal person who sells his goods/services online on the portal and determines the terms of sale and delivery;
POLADTEXNO.COM – a legal entity that provides an agreed electronic space for the SELLER in its INTERNET STORE for the purpose of selling its goods and services
PORTAL – "www.poladtexno.com" website belonging to poladtexno.com, which is an online shopping place for goods and services;
GOOD(S)/SERVICE(S) – any goods, services, supplies, materials, articles and other materials and goods (including installation or any part thereof) posted on the PORTAL;
ORDER – Filling out the appropriate form available on the Portal and sending it to the SELLER in electronic form for the purpose of purchasing goods/services from the Portal for delivery to the address specified by the Buyer.
SPECIAL TERMS
1. The subject of the agreement is to enable the BUYER to purchase and use the goods/services displayed on the PORTAL for personal and other purposes. The terms of this Agreement apply to all goods and services currently on sale on the PORTAL.
2. The SELLER ensures that its goods/services are sold in person through the PORTAL.
3. The BUYER ordering goods from the PORTAL declares that he fully agrees with the terms of this AGREEMENT.
4. The goods/services sold on the PORTAL, as well as the conditions of sale, are considered a general offer according to Article 408 of the Civil Code of the Republic of Azerbaijan.
5. The SELLER may change the conditions of purchase without notice to anyone until the purchase is made.
6. The purchase is considered completed when the BUYER has paid the price of the goods/services in any form (online/cash) against a cashier's check or other document confirming the purchase.
7. By filling out the order form on the PORTAL, the BUYER does not object to the use of his contact information by the SELLER or other persons identified by the SELLER. This includes sending various discount companies and other related information to the BUYER in the future.
8. By ordering, the BUYER does not object to the SELLER assigning the fulfillment of its obligations to third parties, and the SELLER is responsible for the actions of third parties in relation to the order that deviate from this AGREEMENT.
9. The order is considered a contract between the BUYER and the SELLER, and poladtekno.com is not responsible for damages and defects arising from this Agreement and illegal actions of both parties.
10. The BUYER can use the services of the PORTAL at any time of the day, month, year, except for the days when technical and preventive works are carried out on the "www.poladtexno.com" page, as well as the cases of force majeure mentioned below. The PORTAL or the SELLER shall not bear any responsibility if the BUYER suffers damage due to the PORTAL's activity stopping for any period due to reasons beyond the PORTAL's control, as well as the inability of the PORTAL and the SELLER to fulfill their obligations arising from this Agreement.
11. The PORTAL is not responsible for the correctness of the information about the goods/services provided for sale by the SELLER, as well as for the illegal use of the BUYER's information by the SELLER.
12. Images of goods for sale on the PORTAL are for illustrative purposes and may not be 100% identical to the purchased goods. If there is a significant lack of information, the BUYER may send a written request to the PORTAL.
13. If the ordered goods are not in the SELLER's warehouse despite being displayed on the PORTAL, the SELLER cancels the order by notifying the BUYER and the PORTAL as soon as possible. PORTAL is not responsible for any real damage caused to the BUYER as a result of order cancellation.
14. Neither the PORTAL nor the SELLER is responsible for the non-execution of the order as a result of incorrect information provided by the BUYER.
15. After placing the order, depending on the distance of the BUYER's address, the SELLER informs the BUYER about the delivery date, time and other conditions of the order. If the delivery service is provided by PORTAL, this information is provided by PORTAL.
16. If there is an objective reason for this, the time/date of delivery of goods/services can be unilaterally changed by the SELLER and the PORTAL.
17. Regarding delivery or other problems, the BUYER can submit their complaints electronically to the administration of the PORTAL.
18. The delivery of goods/services is limited only to the state borders of the Republic of Azerbaijan. In other cases, the Buyer must send a request to the PORTAL in the form of an e-mail.
19. Unless otherwise stated, the order is delivered personally to the buyer and/or to any 3rd party at the address specified by him.
20. The BUYER (or a third party) who receives the delivered goods must inspect the goods on the spot when receiving the goods from the courier. After the inspection, the BUYER (or a 3rd party) signs the document confirming the receipt of the goods and declares that there are no claims against the goods.
21. The BUYER is responsible for the damage caused to the goods after the mutual signing of the relevant handover deed.
22. All technical, etc. specified by legislation on the goods presented to the BUYER. necessary documents are provided.
23. The price of the goods sold on the PORTAL is indicated in Azerbaijani manat, including taxes.
24. If the price of the goods is displayed incorrectly on the PORTAL, the SELLER will take back the goods and return the payment to the BUYER, regardless of the order.
25. The price of goods on the PORTAL can be changed unilaterally by the SELLER.
26. When making an online payment using a bank card, the company providing banking services may cancel the payment if it determines that the transaction was carried out for fraudulent or other illegal purposes. The SELLER and the PORTAL are not responsible for disputes arising from such situations.
27. The SELLER can unilaterally apply a discount to its goods. Another SELLER selling the same product is not obligated to offer the same discount.
28. The PORTAL may cancel the BUYER's order based on the following considerations:
– If the BUYER unreasonably refuses to buy any goods 4 times in a row;
- If the BUYER is suspected of carrying out illegal operations, as well as demonstrates unethical behavior.
The mentioned actions should not be understood as discrimination against consumers, but as prevention of financial loss of the PORTAL and the SELLER.
29. The conditions for returning goods are regulated by the law "On the protection of consumer rights". If the goods are returned in circumstances not due to the SELLER's fault, the return costs are charged to the BUYER.
30. Products made of gold and precious stones, perfumes and cosmetics, swimwear, underwear and socks, household chemicals, personal hygiene products, children's toys, plastic food containers and food products taken out of the store during the validity period for which the value has been paid cannot be returned. .
31. The SELLER or the PORTAL is not responsible for the damage caused to the BUYER as a result of using the goods in a form that is not suitable for its purpose.
32. Product completeness, quality, delivery, etc. The PORTAL is not responsible to the BUYER for the indicators. BUYER may assert such claims against SELLER.
33. Relationships regarding the use of personal data as a result of using the PORTAL are regulated by the law of the Republic of Azerbaijan "On Personal Data".
34. The SELLER may assign its rights to third parties.
35. The offices of SELLER and PORTAL operate during working hours in accordance with the requirements of labor legislation.
36. The warranty period for goods/services is determined by the manufacturer of the goods.
37. All disputes or claims arising out of or in connection with this Agreement, including its interpretation, performance, termination and invalidity, shall be settled primarily by good faith and amicable negotiations between the parties. If such a dispute is not resolved between the Parties within 5 working days, then the dispute shall be resolved by the relevant courts of the Republic of Azerbaijan.
38. Claims against the SELLER can be made through the means of communication of the SELLER on the PORTAL, and regarding claims against the PORTAL, they can be written to the address [email protected]. Applications are processed as soon as possible.